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Job: IT / Network Administrator

Title IT / Network Administrator
Description

Develops plans, organizes, directs, and controls network and computer policies, plans, capabilities and procedures for all aspects of the network, computer and data communication functions. Ensures compatibility of new systems with existing systems and overall systems integration functions with core processing and application software. Serves as a technical resource and advisor to Management and all bank personnel.  Recommends ways to use existing technology and installed systems to improve customer service and employee productivity. Serves as a computer training resource for bank personnel and coordinates training on new systems prior to installation.

Administers the Local Area Network, all bank computers and virtual desktops, the Exchange Email/Active Directory, and the Group Policy.  Also serves as the administrator for VOIP telephone system and all data communications.  Is the technical liaison with multiple software vendors, maintains all related hardware including oversight of ATM hardware/software.  Assists in the administration of the Bank’s Information Security Program. Serves as a backup to the Core Support Specialist.

Additionally, assists in the purchasing and facilities maintenance functions by serving as a point-of-contact for purchasing and maintenance items.

Responsibilities:
  • Evaluates, discusses and recommends technology opportunities to Management.
  • Serves as technology resource and “help desk” for all bank personnel.
  • Serves as liaison with Internet Service Providers, maintains and updates firewalls.
  • Administers the VOIP telephone system and all data communications including fail-over/redundancies.
  • Ensures systems connectivity and functionality with JHA Outlink Data Center iSeries including printers, computer emulation software (IBM iSeries Access for Windows and JHA Browser User Interface) and the various ancillary software applications.
  • Administers in-house website changes and coordinates other changes with website vendor.
  • Assists in development and ensures compliance with all data security procedures including cooperation on annual assessment/report to the Board of Directors on the Information Security Program with recommended enhancements.
  • Maintains all IT department procedures using the detailed COPE (disaster recovery) functions.
  • Is responsible for department preparedness related to contingency processing including the design and documentation of periodic testing at the alternate site.
  • Responsible for all network/computer/communications disaster recovery including DR network servers and testing and monitoring and coordinating the maintenance and re-fueling of the diesel generator at DR site.
  • Implements remediation to any exam/audit findings (internal/external audit, FDIC, State of MD, assessment)
  • Reports data integrity events to the Incident Response Team and serves as a member of the team.
  • Serves as a member of the Bank’s IT Steering Committee to develop and guide the Bank’s Strategic IT Plan.
  • Serves as a technical resource for the various JHA complimentary products.
  • Creates, modifies or completes various spreadsheets, documents, marketing material and other computer related projects requiring a higher level of software knowledge.
  • Serves as a backup to the Core Support Specialist with duties including JHA Silverlake user administration, admin of JHA complimentary products, coordinating and oversight of annual JHA Software releases, and admin of COPE disaster recovery plan.
  • Other duties as assigned.
  • Performs  network, computer, and virtual desktop administration duties including redundant networks.
  • Administers bank’s Active Directory and Group Policy.
  • Administers VMware vSphere (virtual servers) and View (virtual desktop) environments.
  • Administers  the bank’s network cabling infrastructure including network connectivity with switches.
  • Serves as the bank’s data and voice communication administrator with regards to  router admin, MPLS and PRI communication platforms.
  • Coordinates/works with JHA Matrix Network services in the event additional support is needed to resolve issues.
  • Maintains all network software licenses and corresponding information along with digital certificates and renewal schedule for all.
  • Maintains network related policies and procedures as well as required documentation of changes/reviews.
  • Assists in the purchasing of bank supplies, fulfilling supply requests from all      locations and maintaining adequate supply inventory.
  • Assists  in bank facilities maintenance by coordinating maintenance vendors to      perform work as needed.
  • Other duties as assigned.
Qualifications and Requirements:
  • Adequate knowledge of Microsoft Server Operating System, Exchange Email, Active Directory and Group Policy.
  • Adequate knowledge of Windows Operating Systems.
  • Adequate knowledge of VMware virtual servers and VMware View Virtual Desktop.
  • Understanding of network technologies such as TCP/IP, MPLS, DPM, DFS, VMware, and CISCO routers.
  • Understanding of network cabling infrastructure and various Ethernet cable requirements.
  • Proficient with Microsoft Office, Microsoft Access and Adobe Professional.
  • Ability to adapt easily in an ever-changing technological environment.
  • Strong leadership and organizational skills, ability to multi-task.
  • Effective communication skills with both internal and external clients.
  • Availability to work extended hours beyond normal work week and normal work hours.
  • Periodically travel to maintain required knowledge and to establish and nurture relationships with peers.
  • Supports and participates in community activities and initiatives.
  • Commitment to Middletown Valley Bank’s Code of Ethics.
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