General FAQ’s

Q:  What is your check cashing policy?

A:  Middletown Valley Bank will cash checks for all MVB customers with accounts in good standing.  MVB will also cash checks for non-customers with a valid ID.  Checks must be drawn off of an MVB account and the funds must be available at time of service.  There is a $5.00 fee per item to cash checks for individuals whom are not customers of MVB.

Q:  How can I get my balance?

A:  You can access your account information via Online Banking, Telephone Banking which are both available 24/7; or place a call to our Customer Service department.

Q. What are your hours? Or are you open?

A. Our Banking hours are listed on our website for easy access or you can follow us on Twitter and Facebook.  In case of inclement weather, we will update our website, Twitter and Facebook for quick reference.

Q. Can I change my address on the phone?

A. No, for security purposes we must have your signature to change your address on file.

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The link will take you to a website hosted by another party, where you will no longer be subject to, or under the protection of, the privacy and security policies of MVB. We recommend that you review the policies and terms of use for the website you are entering. MVB assumes no liability for the content, information, security, policies or transactions provided by other sites.