Don’t Fall Prey to These Latest Call Scams
We care about you and your financial security! It is no news that scam artists consistently look for ways to gain access to your money. As a bank we strive to protect your funds to the best of our ability, however there are some telephone scams circulating that we’d like to inform you about.
- The Netflix Scam:
Many of us have Netflix so it’s easy to fall prey to this scam. This may be one of the more intricate and well thought out scams out there. In this scam, consumers receive an email that says their Netflix account has been suspended due to suspicious activity. In order to fix this issue, the consumer is asked to call a 1-800 number. Once they call the number, an individual posing as a customer support representative asks the caller to download “NetFlix Support Software.” The representative then remotely connects to the caller’s computer, and the scammer confirms their Netflix account has been suspended due to illegal activity. Then, the customer is redirected to someone claiming to be a Microsoft Certified Technician that will be able to “fix” the technical issue. After talking to the “certified tech,” the consumer is sent an invoice that must be paid prior to repairs. This scam not only involves credit/debit card fraud but also engages in identity theft, by gathering personal details from the victim’s computer while connected remotely.
This particular scam looks very realistic especially with the Netflix logo. Netflix advises that you don’t take any action through emails. All information and updates regarding your account would be in the notifications section of your account once you log in to the official Netflix account. Be cautious! If you get an email that looks like it’s from Netflix just log on to your account and proceed from there.
- Just Say “Yes” Scam
Who would have ever thought that we would come to a point where scam artists could steal your money if you just say “yes”? One of the latest scams that we have heard about is this seemingly innocent phone call scam. A consumer gets a call that starts with, “Hello, this is Sam from the customer service department. Can you hear me OK?” Most of us would respond “yes” to that question before we even find out what company they are calling from. That’s exactly what they are trying to do. Once the system hears “yes” it is recorded, then they usually don’t ask any other questions and disconnect the call. If you try calling back the number cannot be reached, that’s when you know it was a scam call. Scam artists use your response as proof of you agreeing to purchase goods and services. Later, they charge your cards for miscellaneous products and services.
So, if you know it was a scam call how do you protect yourself? The BBB (Better Business Bureau) suggests that you check your bank accounts more often for any suspicious charges. If you have been charged, the BBB advises, you file a complaint with the Federal Trade Commission, to prevent future fraud.
- “Uncle Bob, I need bail money!” Scam
One of the older call scams is starting to emerge again. Consumers get a call from someone claiming to be their nephew or niece and that ask for bail money. The scammers ask for large amounts of cash and as soon as possible. Although anyone can be targeted, we’ve found that in this instance scammers traditionally target the elderly.Be wary of any calls that ask for large amounts of money. Make sure it really is someone that you care about that needs help, and most importantly do not panic.
If you have any questions or concerns feel free to reach out to your local Customer Associate for assistance or give us a call at 301.371.6700.