Bank by Phone

Bank by PhoneCall Toll-Free at (855) 371-3040

Fast, Easy, And Convenient With 24/7 Availability

Bank by Phone is part of MVB’s commitment to providing Absolutely Exceptional Experiences. With one call you’ll be able to conduct transactions quickly and effectively, anytime, day or night, leaving you free to get on with the more important things in life.

Access Your Account Information

When using MVB’s Bank by Phone for the first time, you will need your Social Security Number or Tax ID Number. The system will then guide you through the process of choosing a Personal Identification Number (PIN). Be sure to protect the security of your PIN.

Main Menu Options

  • Press 1 – Account Balance
  • Press 2 – Account History
  • Press 3 – Transfer Funds or Make a Payment
  • Press 4 – Activate/Deactivate Card
  • Press 5 – Stop Payments
  • Press 6 – Bank by Phone PIN Change
  • Press 7 – Future Dated Transactions
  • Press 8 – Documents by Email
  • Press 9 – Bank Information

Quick Commands

  • 0 – Customer Services
  • 3* – Main Menu
  • * – Go Back
  • # – Repeat

Customer Care Team

(844) 533-9211
Monday – Friday 8:00 am – 5:00 pm
Saturday 9:00 am – 1:00 pm

24-Hour Telephone Banking

(855) 371-3040

Lost or Stolen Visa Debit Card

(888) 297-3416

Need Help?

Contact our customer care team