Bank by Phone

Bank by PhoneCall Toll-Free at (855) 371-3040

Fast, Easy, And Convenient With 24/7 Availability

Bank by Phone is part of MVB’s commitment to providing Absolutely Exceptional Experiences. With one call you’ll be able to conduct transactions quickly and effectively, anytime, day or night, leaving you free to get on with the more important things in life.

Access Your Account Information

When using MVB’s Bank by Phone for the first time, you will need your Social Security Number or Tax ID Number. The system will then guide you through the process of choosing a Personal Identification Number (PIN). Be sure to protect the security of your PIN.

Main Menu Options

  • Press 1 – Account Balance
  • Press 2 – Account History
  • Press 3 – Change ATM PIN
  • Press 4 – Transfer Funds or Make a Payment
  • Press 5 – Stop Payment
  • Press 6 – Future Dated Transactions
  • Press 7 – Account Information by Email
  • Press 8 – Change Bank by Phone PIN

Quick Commands

  • 0 – Customer Services
  • 3* – Main Menu
  • * – Go Back
  • # – Repeat

Customer Care Team

(844) 533-9211
Monday – Friday 8:00 am – 5:00 pm
Saturday 9:00 am – 12:00 pm

24-Hour Telephone Banking

(855) 371-3040

Lost or Stolen Visa Debit Card

(888) 297-3416

Need Help?

Contact our customer care team

For your safety and security, please do not include sensitive personal information such as account, social security and personal identification numbers. For specific questions regarding your account, please login to Online Banking or call us at (844) 533-9211.