Healthcare and Insurance Scams


Healthcare and insurance scams continue to rise, especially during open enrollment season when individuals are researching their options for health insurance coverage. Be wary of unsolicited contact from insurance providers and government agencies, as fraudsters frequently pose as representatives of these organizations. Scammers will even spoof legitimate phone numbers of well-known insurance providers to convince you to share personal information or send money. In such cases, never trust the number you see on the screen; instead, hang up and call the number that appears on your insurance card or on the company’s website.

Red Flags Related to Healthcare and Insurance Scams

  • Calls or texts from unknown or suspicious numbers.
  • Offers of free gifts or services in exchange for personal information.
  • Requests for sensitive data like Social Security, Medicare, or account numbers.
  • Pressure to act quickly or provide information immediately.

How to Protect Yourself

  • Don’t answer calls from unfamiliar numbers.
  • Verify requests by contacting the company directly using official contact information.
  • Never share personal or financial information in response to unexpected calls or messages.
  • Be cautious of any “free” offer that requires you to provide sensitive details.
  • Report scams to local law enforcement and file a complaint at reportfraud.ftc.gov.

Scammers are becoming increasingly sophisticated and are always looking for their next victim. If something does not feel right about an interaction or the way you have been contacted, trust your gut and ignore the call, email, or text.

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