What is Positive Pay?

How to protect yourself against fraud and other scams.

 

  • Check Positive Pay

    Protect your business against altered, forged, and counterfeit checks with Check Positive Pay.
    • Used to match checks that have been issued by your company to those presented for payment.
    • Details of the presented check are compared to the information provided to the bank by you.
    • Positive Pay compares details such as Check Number, Date of Issue, Amount and Payee Name.
    • If any details do not match, the check in question will be available to the issuer for examination and approval.
    • Customers can upload a file that includes all issued checks or items can be entered manually as checks are written.

  • ACH Positive Pay

    ACH Positive Pay is here to help combat fraud associated with electronic payments.
    • Allows customers to monitor and manage ACH debits and credits before they post to the account.
    • Any ACH transaction that does not meet pre-set criteria will be made available for you to approve or decline before the transaction posts to the account.
    • Known or familiar ACH companies or vendors can be added to allow debits or credits to post without approval.

Customer Care Team

(844) 533-9211
Monday – Friday 8:00 am – 5:00 pm
Saturday 9:00 am – 12:00 pm

24-Hour Telephone Banking

(855) 371-3040

Lost or Stolen Visa Debit Card

(888) 297-3416

Need Help?

Contact our customer care team

For your safety and security, please do not include sensitive personal information such as account, social security and personal identification numbers. For specific questions regarding your account, please login to Online Banking or call us at (844) 533-9211.

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