Alert Instructions

Set up email or mobile alerts.  

 

Setting up Alerts:

 

  1. Log in to online banker
  2. Select your username in the bottom left corner
  3. Select Personal Settings.

drop down menu

 

 

 

 

  1. Select Alerts.

settings

  1. Click each category to view the available alerts.
  2. Select the alert you wish to set up.
  3. Choose how you’d like to receive the alert. (Email, SMS/Text, In-app message)

reoccurring

  1. Click Save.

 

Recommended Alert Options

  • Account Alerts
    • Insufficient Funds
    • Password Changes
    • Company Email Address Change
    • Company Mobile Address Change
  • ACH Alerts
    • ACH Batches Initiated
    • Recurring ACH Batch Failed
    • Recurring ACH Batch Expiring
    • Recurring ACH Batch Expired
    • ACH Batch Pending Approval (if Dual Control)
    • ACH Batch Updated
  • Wire Alerts
    • Wires Transmitted
    • Wire Transfer Pending
    • Wire Approval (if Dual Control)
    • Wire Transfer Update
  • Positive Pay
    • Positive Pay Exceptions
    • Receiving ACH Exception Items
    • Positive Pay Review Time Ending

Customer Care Team

(844) 533-9211
Monday – Friday 8:00 am – 5:00 pm
Saturday 9:00 am – 12:00 pm

24-Hour Telephone Banking

(855) 371-3040

Lost or Stolen Visa Debit Card

(888) 297-3416

Need Help?

Contact our customer care team

For your safety and security, please do not include sensitive personal information such as account, social security and personal identification numbers. For specific questions regarding your account, please login to Online Banking or call us at (844) 533-9211.

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